How can I contact Minodeals?

How long does it take before you get an answer?

Order & Pay

Which payment methods can I use?

How can I cancel my order?

Do I receive an order confirmation?

I have entered incorrect address details, can they be changed?


Which countries do you ship to?

What is the delivery time?

What are the shipping costs?

How can I follow my order?

I have not received my order, what should I do?

My track & trace indicates that my order has been returned. What should I do?


What are the return conditions?

What are the return costs?

How can I exchange or return my order?

How long does a reimbursement take?

Taxes and costs

Do I have to pay VAT, input and clearing costs?