FA Cosmetics Ltd cares a lot about your privacy. We therefore only process data that we need for (improving) our services and handle the information that we have collected about you and your use of our services. We never make your data available for commercial objectives to third parties.
This privacy policy applies to the use of the website and the services provided by FA Cosmetics LTD. The starting date for the validity of these conditions is 30/11/2023, with the publication of a new version the validity of all previous versions is canceled. This privacy policy describes which information about you is collected by us, for which this data is used and with whom and under what conditions this data can possibly be shared with third parties. We also explain to you how we store your data and how we protect your data against abuse and what rights you have with regard to the personal data you provide to us.
If you have any questions about our privacy policy you can contact our contact person for privacy matters, you will find the contact details at the end of our privacy policy.
About data processing
Below you can read how we process your data, where we store it (or have it stored, which security techniques we use and for whom the data is transparent.
Web shop software
Shopify
Our web store has been developed with Shopify software. Personal data that you make available to us for our services are shared with this party. Shopify has access to your data to offer us (technical) support, they will never use your data for a different purpose. Shopify is obliged to take appropriate security measures based on the agreement that we have concluded with them. These security measures consist of the application of SSL encryption and a strong password policy. Shopify is a certified processor of credit card details. Shopify uses cookies to collect technical information with regard to your use of the software, no personal data is collected and/or stored. Shopify reserves the right to share collected data within its own group to further improve services. Shopify takes into account the applicable legal retention periods for (personal) data. The EU/US Privacy Shield applies, your data may be processed in the United States.
Web hosting
Ovh
We purchase web hosting and e-mail services from OVH. OVH processes personal data on our behalf and does not use your data for its own purposes. However, this party can collect metadata about the use of the services. These are not personal data. OVH has taken appropriate technical and organizational measures to prevent loss and unauthorized use of your personal data. OVH is obliged to secrecy on the basis of the agreement
Gmail
We use the Gmail services for our regular business e-mail traffic. This party has taken appropriate technical and organizational measures to prevent the abuse, loss and corruption of your and our data as much as possible. Gmail has no access to our mailbox and we treat all our e-mail traffic confidentially.
Payment Processors
Stripe
We use the Stripe platform for the handling of a (part of) the payments in our web store. Stripe processes your name, address and place of residence and your payment details such as your bank account or credit card number. Stripe has taken appropriate technical and organizational measures to protect your personal data. Stripe reserves the right to use your data to further improve the services and to share (anonymous) data with third parties in the context. In the case of an application for a deferred payment (credit facility), Stripe shares personal data and information with regard to your financial position with credit rating agents. All the aforementioned guarantees with regard to the protection of your personal data also apply to the parts of Stripe's services for which they engage third parties. Stripe does not store your data for longer than is permitted on the basis of the legal installments.
Reviews
Web shop
We collect reviews via the Webwinkelkeur platform. If you leave a review via Webwinkelkeur, you are required to specify a name and e-mail address. Webwinkelkeur shares this information with us, so that we can link the review to your order. In some cases, Webwinkelkeur can contact you to give an explanation of your review. In the event that we invite you to have a review behind, we share your name and e-mail address with Webwinkelkeur. They only use this data for the purpose of inviting you to leave a review. Webwinkelkeur has taken appropriate technical and organizational measures to protect your personal data. Webwinkelkeur reserves the right to engage third parties for the benefit of providing services, for which we have given permission to Webwinkelkeur. All the aforementioned guarantees with regard to the protection of your personal data also apply to the parts of the services for which WebwinkelKeur will engage third parties.
Shipping and logistics
PostNL
If you place an order with us, it is our job to have your package delivered to you. We use the services of PostNL for the execution of deliveries. It is necessary for us to share your name, address and place of residence with PostNL. PostNL only uses this data for the execution of the agreement. In the event that PostNL engages subcontractors, PostNL also makes your data available to these parties.
DHL
If you place an order with us, it is our job to have your package delivered to you. We use the services of DHL for the execution of deliveries. It is necessary for us to share your name, address and place of residence with DHL. DHL only uses this data for the purpose of executing the agreement. In the event that DHL engages subcontractors, DHL also makes your data available to these parties.
Purpose of the data processing
General goal of the processing
We only use your data for our services. This means that the purpose of the processing is always directly related to the assignment that you provide. We do not use your data for (targeted) marketing. If you share data with us and we use this information to contact you - other than at your request -, we will ask you explicit permission for this. Your data will not be shared with third parties, other than to meet accounting and other administrative obligations. These third parties are all kept confidentiality on the basis of the agreement between them and us or an oath or legal obligation.
Automatically collected data
Data that is automatically collected by our website is processed with the aim of further improving our services. This data (for example your IP address, web browser and operating system) are not personal data.
Cooperation in tax and criminal investigation
In some cases, FA Cosmetics LTD can be held to share your data in connection with tax or criminal investigation by the government on the basis of a legal obligation. In such a case, we are forced to share your data, but we will oppose this within the possibilities that the law offers us.
Retention periods
We save your data as long as you are a client of us. This means that we keep your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also consider this as a forget request. This also means that we will not keep your data for more than two years from the last contact time or transaction, unless a legal justification is based on this. Based on applicable administrative obligations, we must keep invoices with your (personal) data, so we will keep this data for as long as the applicable period runs. However, employees no longer have access to your client profile and documents that we have manufactured as a result of your assignment.
Your rights
Pursuant to the applicable Dutch and European legislation, you as the person concerned have certain rights with regard to the personal data processed by or on our behalf. Below we explain what rights these are and how you can rely on these rights. In principle, to prevent abuse, we will send copies and copies of your data only to your e-mail address already known with us. In the event that you wish to receive the data at a different e-mail address or, for example, by post, we will ask you to identify yourself. We keep an administration of handled requests, in the case of a forget request we administer anonymous information. You will receive all statements and copies of data in the machine -readable data layout that we use within our systems. At any time you have the right to file a complaint with the Dutch Data Protection Authority if you suspect that we use your personal data in the wrong way.
Right
You always have the right to view the data that we (or have) processed and that relate to your person or can be traced to do so. You can make a request with that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data with an overview of the processors who have this information in our e-mail address, stating the category under which we have stored this information.
Rectification
You always have the right to have the data that we (or have) processed and that relate to your person or can be traced to do so. You can make a request with that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the data has been adjusted at the e-mail address known to us.
Right to limit processing
You always have the right to limit the data that we (or have) processed that relate to your person or can be traced to do so. You can make a request with that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation at the e-mail address known to us that the data until you cancel the restriction will no longer be processed.
Right to transferability
You always have the right to have the data that we (or have) processed and that relate to your person or that can be traced to do so, to be carried out by another party. You can make a request with that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all the information about you that we have processed or have been processed by other processors or third parties at the e-mail address known to us. In all likelihood, we can no longer continue the service in such a case, because the safe link of data files can no longer be guaranteed.
Right of objection and other rights
In appropriate cases you have the right to object to the processing of your personal data by or on behalf of FA Cosmetics Ltd. If you object, we will immediately stop data processing pending the handling of your objection. Is your objection justified that we will make copies and/or copies of data that we (or have) processed available to you and then permanently stop the processing. You also have the right not to be subject to automated individual decision -making or profiling. We do not process your data in such a way that this right applies. If you believe that this is the case, please contact our contact person for privacy matters.
Cookies
Google Analytics
Cookies from the American company Google are placed via our website as part of the "Analytics" service. We use this service to keep track of and to get reports on how visitors use the website. This processor may be obliged to provide access to this data on the basis of applicable laws and regulations. We have not allowed Google to use the obtained Analytics information for other Google services.
Cookies of third parties
In the event that software solutions from third parties make use of cookies, this is stated in this privacy statement.
Changes in the privacy policy
We reserve the right to change our privacy policy at all times. However, on this page you will always find the most recent version. If the new privacy policy has consequences for the way in which we already collected data with With regard to you processing, we will inform you by e-mail.
Contact details
Fa Cosmetics Ltd
City Road 128 EC1V 2NX London United Kingdom
+4474574059
support@minodeals.com
